TERMS & CONDITIONS 8.01.2017

MINIMUM ORDER IS $200

MINIMUM ORDER FOR PREPAID FREIGHT (Domestic only)
• New England and Upstate NY – $1,500
• Outside NE and UNY (CONUS excluding Hawaii and Alaska) – $3,000
• RemPhos does not cover freight for the following situations: sea, air, premium expedited freight, shipment to islands (i.e. Nantucket, Martha’s Vineyard etc.)

RETURNS
• Product may be returned only with prior written approval form REMPHOS’s Customer Service Department.
• Product must be in unused condition, in original packaging and must be marked with the Return Goods Authorization (RMA) Number.
• Contact orders@remphos.com for an RMA
• Product returned will be subject to a 25% restocking charge with all freight charges being the buyer’s responsibility.
• Custom Designed products and Special Order Items are not returnable without special consideration from REMPHOS.
• Item must be listed in current price schedule

DAMAGE IN SHIPMENT
• All shipments are FOB Origin. Transfer occurs when the carrier picks up the product.
• Damage claims must be filed with the Carrier

SAMPLES
• Place sample orders at orders@remphos.com
• Mark “Samples” clearly on the order
• Invoice will receive 90 days dating intended to give the user enough time to test and return the product if it does not fit their needs

WARRANTY
• Various warranty terms by product. See product cut sheet and link to warranty terms on web site below
http://www.remphos.com/images/RemPhosWarranty.pdf

PAYMENT TERMS
• Net 30 Days

LATE CHARGE
• 1-1/2% (18% per annum) assess at the end of each month the invoice is past due
• Product will not be shipped to past due accounts

PAYMENT BY CREDIT CARD
• Will be assessed a 3% credit card fee

REMPHOS WEEKLY INVENTORY REPORT
• Subscribe on the Home Page of our website www.remphos.com

SPECIAL PRICE QUOTES OR CUSTOM PRODUCT REQUESTS
• Contact your local sales agent or sales@remphos.com